•  Service Alert

    Importance Level 1
    Please review immediately. This is service related information that could effect your daily commute TODAY.

  •  Service Advisory

    Importance Level 2
    Please review ASAP. This is service related information that may effect your commute in the near future or call for you to revise future plans.

  •  Customer News/Update

    Importance Level 3
    Please review. This is company related information intended to inform you of news, announcements and upcoming events.

  • THANKSGIVING SCHEDULES 2008
    11/17/2008 12:28:29 PM

    For 2008 Thanksgiving schedules please click here

  • BELFORD: General Update
    11/12/2008 5:08:02 PM

    Please be advised that while the BRAVEST is out of service, we have replaced her normal departures with the "ATHENA" -  Block Island Ferry, until further notice.

     

    The general AM and PM vessel line-up will remain as noted below:


    FROM BELFORD:

     

    5:45 AM Finest
    6:30 AM ATHENA
    7:00 AM Weiss
    7:30 AM Finest  *Continues on to W. 39th Street
    8:00 AM
    ATHENA
    8:30 AM Weiss
    9:30 AM ATHENA


    The evening line-up will be as follows:


    FROM PIER 11:


    3:00 PM Weiss
    3:45 PM Finest
    4:30 PM ATHENA
    5:00 PM Weiss
    5:30 PM Finest
    6:15 PM
    ATHENA
    7:15 PM Weiss
    9:15 PM Weiss

     

    Please continue to monitor our website for updates!

     

     

    NY Waterway reserves the right to change vessels and schedules with little or no notice.

     

     

  • Fuel Surcharge Elimination - December 1, 2008
    11/5/2008 4:54:55 PM

    To Our Valued Customers:

    As you are aware, the cost of fuel has gone down over the last several weeks. Due to this reduction, we are now in the position to eliminate the fuel surcharge we were forced to implement when the price of fuel skyrocketed in March of this year.

    Effective December 1, 2008, we will be eliminating the surcharge on all of our multi-trip tickets. Based on these price reductions the revised costs will be:

      Prt. Imp. to Mdtwn Hob. 14 to Mdtwn Lncln Hrbr to Mdtwn Egwtr to Mdtwn Prt Imp. to Pier 11 Prt Imp to WFC Hob 14 to WFC Belford
    10-trip $62.75 $62.75 $62.75 $88 $92.50 $92.50 $72.50 $197
    Student Monthly $190 $190 $190 $256.50 $243 $243 $200.50 $476
    Monthly $232 $232 $232 $314 $311.50 $311.50 $261.30 $635
    40-trip - - - - - - - $646

    I want to personally thank you for your understanding of our need to implement the surcharges and your continued ridership.

    Sincerely,

    Arthur E. Imperatore, Sr.

  • MONTHLY PASSES
    5/18/2007 9:38:45 AM

    ALL MONTHLY PASSES MUST BE REMOVED FROM HOLDERS TO BOARD FERRIES


  • TICKET EXPIRATION
    12/27/2007 3:21:12 PM

    Effective January 1, 2008:

    All tickets will have the following expirations:

    One way - Valid for 30 days

    Ten-trip - Valid for 60 days

    Forty-trip - Valid for 90 days

    Monthly pass - Valid for the calendar month printed on face of ticket

    Thank you


  • Service Improvement!
    7/29/2008 12:43:39 PM

    In an effort to improve services to individuals with disabilities, NY Waterway has made Pier 11 more accessible and has added improvement on board our vessels.  The following is a list of items which have been implemented:

     

    • All NY Waterway crew members have been trained by the United Spinal Association in assisting and helping persons with disabilities.
    • All non compliant NY Waterway steps and gangways have been removed from Pier 11.
    • Portable compliant ramps have been placed on Pier 11.
    • Emergency portable gangplanks have been added to each vessel in the event the Pier gangways or portable gangways are not accessible.
    • All vessels have been equipped with wheel chair tie downs in the event an individual would like to be secured on board the vessel.
    • Signage has been added on board the vessels.

     

    In the event assistance is required or wanted please feel free to ask a crew member.  We would like to thank you for your continued patronage.

     

    “Ramps are Available.  If not in use for your trip, ask.”